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M-F 8-5 CST

1-800-649-3688

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First Team Logo

Need help? Call Us!

M-F 8-5 CST

1-800-649-3688

Product Search

Product Search

First Team® Basketball Warranty Information

Warranty Information:

All First Team products are warranted against manufacturers defects at delivery. Additionally, First Team warranties most products for a given period of time as stated in the literature. Below is and explanation of First Team's warranty levels.

Limited Warranty:

Covers any damage caused by normal basketball activity and normal player contact with the goal. "Normal basketball activity" and "Normal player contact" shall be described as any action that is necessary for participation in the game of basketball. Deliberate hanging on the rim, multiple player hanging, and vandalism are not covered under the Limited Warranty.

Superior Warranty:

Covers any damage or failure caused by any type of basketball activity or related contact with the unit. This includes deliberate hanging on the rim as well as multiple player hanging. The Superior Warranty does not cover vandalism.

Unconditional Warranty:

Covers any damage or failure that occurs for any reason. Any product carrying an Unconditional Warranty is exempt from the above stated limitations.

Any normal wear and tear caused by weathering or UV exposure is not covered under any First Team warranty. All painted items carry a one year limited warranty on coating.

Some basketball products carry a warranty valid only when used in a residential setting. "Residential" is defined as a "single family dwelling." Products coverd by this warranty stipulation are indicated in First Team's product literature with a "R" symbol next to the warranty. Under no circumstances shall any basketball product carrying a strictly residential warranty be covered for non-residential use. 

Due to the abusive nature of amusement facilities, unless specifically agreed to in writing, First Team products carry no warranty except for obvious manufacturing defects when used in an entertainment facility where players pay a fee to use the equipment.


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100% Satisfaction Guarantee!

First Team offers high-quaility, American-made residential and institutional sports equipment. Our customers know that they can count on First Team to deliver exceptional product quality and safety, leading industry knowledge and reliable service. We stand behind all of our products with a 100% satisfaction guarantee.